Booking Procedures & Conditions | snowholidays.com.au

Reservation & Payment Requirements:

Reservations must be made by telephone, via email or in person.

Deposits:

A deposit of 50% of the total tariff of the booking must be received by Ski'n Save Snow Holidays before we can confirm the reservation. If not paid within seven days, the booking may be cancelled without notice. Payment of the deposit will be taken as your acceptance of these booking terms and conditions.

Balance:

The balance of the total reservation is due 2 months before arrival. Jindabyne apartment Summer bookings only are due 1 month (30 days) prior to travel. If the deposit due date falls inside the balance due date, payment in full is required immediately.

Cancellations:

Cancellation of a booking can be accepted in writing or over the phone and will only be accepted by the person who made the booking. For cancellations received more than 2 months prior to the booking start date, all moneys will be refunded less 20% of the booking value, in addition to the charges set by the property booked. For cancellations received 2 months or less prior to arrival, no refunds apply. The cancellation fees apply in respect to part cancellation (for example, some members of a group cancel). Any cancellation policy belonging to any property supplier will take precedence over the aforementioned cancellation policy if the cancellation penalty is greater. Please note a change of dates is considered a cancellation for some properties and may attract cancellation fees. A change of property is also considered a cancellation. Please also read below regarding Extra Terms & Conditions.

Extra Terms & Conditions:

Extra Terms & Conditions including but not limited to special Cancellation Policies may apply specifically to your booking and will be stated on our website with the promotion details. Once the booking date for a promotion has expired it will no longer display on our website however extra Terms & Conditions still apply. Extra Terms & Conditions will also be reiterated to you via email and/or on your Booking Confirmation.

Amendments to Bookings:

Amendments made to confirmed reservations will incur a minimum fee of $50 plus any fees imposed by the accommodation house or service operator. Amendments made after balance due date are treated as a cancellation and subject to cancellation fees.

Insurance:

We strongly recommend Travel Insurance to protect you against loss of personal belongings, public liability and cancellation fees.

Responsibilities:

Ski'n Save Snow Holidays acts only as an agent for the companies, or persons providing or offering the means of accommodation, travel conveyance or transport. All tickets, vouchers and documents are issued subject to the terms and conditions under which services are provided by the principals concerned. Ski'n Save Snow Holidays reserves the right to relocate or amend accommodation dates according to circumstances beyond their control.

Self-contained Accommodation:

Clients occupying self-contained accommodation may be required to bring sheets, pillow cases, towels, tea towels, washing and personal items. Please check your booking details on the booking form. A security deposit will be charged by the property management company of your property upon registering. All apartment details and bedding is correct at time of notification by property management. Bedding and inclusions are subject to change without notice.

Lift Tickets:

Mountain passes will not be refunded or replaced if lost or stolen, if any facilities are not operating or if any portion of the pass is unused. All lift passes must be pre-purchased and are subject to the conditions of the Resort Management. All lift pass package discounts are only available to customers who have pre-purchased their accommodation with Ski'n Save Snowholidays.

Kids Free Deals - Basic Terms and Conditions

Rates Quoted are based on 2 Adults and 2 Children
Kids Free is available when sharing with 2 full paying adults during specific dates only
Maximum 2 children free
Meal charges apply
All specials have limited availability
Not available in conjunction with any other special
Specific room types apply
More conditions may apply depending on the particluar lodge/hotel/accommodation you are booking
Only one child per full paying adult is entitled to the same lift pass the adult purchases.
Additional children are charged for accommodation at normal rate
Kids ski free is not available at Perisher - a Thredbo only offer
Terms and conditions may change at any time without notice
Children are aged 0-14 years (except Thredbo and Mt Buller 0-17 years)

Early Bird Conditions:

Must be booked and deposited by specified dates - or special is Void, no exceptions

Deposits may be non refundable - you will be notified at the time of booking, it will also appear on itinerary.

Extra charges may apply for extra adults or children.

Specials have limited availabilty and can be withdrawn at any time without notification.

More conditions may apply to specific properties.